All tickets are final sale and cannot be exchanged/refunded. Unless otherwise determined, all events are considered RAIN or SHINE. No refunds will be given due to inclement weather. In the case of an event cancellation without a rescheduled date, a full refund will be automatically issued to each patron on the credit card used to purchase. By purchasing a ticket to this event, you agree to this purchase policy.

*THE CREDIT CARD USED TO PURCHASE A TABLE ALONG WITH THE CARDHOLDER MUST BOTH BE PRESENT AT TABLE CHECK-IN*

By purchasing a ticket or table to this event you are agreeing to opt into our venue and group marketing.

All persons, bags, and personal Items are subject to search.

The following items are prohibited:
-Weapons (any items that may be used to cause bodily harm).
-Controlled substances in addition to eye drops, nasal sprays, and gum.
-Outside food, drinks, water bottles, or liquids.
-Vitamins/Supplements and over-the-counter medications.
-Cameras/Go Pros and wearable technology (watches are permitted).
-Selfie Sticks, Colognes, Perfumes, and Marijuana Products.
-Vaporizers “Vapes”, Chewing Tobacco, and Party Props.

We have a strict dress code and do not allow the following.

-No athletic apparel (jerseys or basketball shorts).
-No jeans, cargo, ripped clothing, sweats, or baggy swim attire.
-No excessive chains/jewelry.
-No dress shoes, boots, or socks worn with sandals.
-No clothes with images of/or references to drugs or drug use.
-Swimwear must be on prior to entering the venue.
-No backpacks or bags that are bigger than a standard size purse are permitted.
-Friday, Saturday, and Sundays at 21+

Strawberry Moon Pool reserves the right to make the final decision on any items or clothing restricted from entering the property to ensure the safety of all guests. Guests who do not follow the directions of the Management may be asked to leave the venue. By purchasing a ticket or table to this event, you are agreeing to opt into our venue and group marketing